A quiet moment before play

How Do I Stay in Charge at Rizzio Casino?

Play only from 18+, and every Rizzio Casino account carries deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion as standard.

Set your limit

Regulated by the UK Gambling Commission under licence 43771-9076-R-245859 since 2009.

Five essentials

What You Gain From Knowing the Basics

Rizzio Casino keeps the facts plain from the outset, so nothing about limits or support is a surprise later.

Minimum age18+

LicenceUK Gambling Commission, 43771-9076-R-245859

Exclusion registerGAMSTOP

National helpline0808 8020 133

Limit questions[email protected]

Before the first deposit

When Play Runs Long, the Limits Are Already Waiting

Here is what each tool in your Rizzio Casino account does and the moment it is worth switching on.

A ceiling before play

A cap on how much you can put in cuts off the top of your spending before a session begins. Switch it on when spare money feels less spare than it used to.

Set a maximum loss

This one counts net losses rather than deposits, so a heavy run stops sooner. Set it while the account still feels steady, not in the middle of a losing evening.

An unprompted nudge

A reminder appears partway through your session with no action needed from you. It suits anyone who loses track of the clock once the rooms are quiet.

Step away for a while

A pause closes play for a chosen stretch without any permanent step. Choose it when a few weeks away would do more good than a full stop.

Before stopping, after spinning

The strongest choice shuts your account to gambling and cannot be undone early. Take it if you have tried to slow down and found yourself back at the same place.

Your settings

A Limit in Place and a Clear Head

Most players worry a limit is hard to set or hidden away, and none of that is true here.

Sign in, check your email

Where is the tab?

Look for the responsible gambling tab within your settings. Confirm it lists deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion.

Choose the right cap

Decide whether money or time needs the cap, then pick the one that fits. Set it for where you want to be, not where you have just been.

Does it show?

Save the change and reopen the section to see the limit held in place. A short note to [email protected] settles anything that looks off.

A Day's Break or a Season's Rest

A short break, kept short. A pause is a break of hours or days taken inside your account. Choose it from the safer gambling area and play stays closed until it runs out, while deposits are blocked for the same stretch.

Can I come back sooner? Step out of play for six months, one year or five years, and the decision holds from the moment it starts. Access closes for that whole period and no early return is granted, whatever you feel next week.

The national scheme across operators. GAMSTOP is run by The National Online Self Exclusion Scheme Limited and covers UK licensed sites. Register for at least six months, allowing up to 24 hours before it takes effect, then we close your access here too. gamstop.co.uk

Someone to talk to

Help That Costs Nothing to Ask For

This block settles who to reach in the UK, at no cost and without a file kept on you.

National Gambling Helpline (GamCare)

Trained advisers answer calls and live chat around the clock, free, for players and for relatives. Conversations stay confidential, and referrals point to local support where it helps. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Peer-led meetings, free to attend and needing no appointment, give players and their relatives a room to speak openly. Meetings run in mixed groups, so families can come along together. gamblersanonymous.org.uk

Is play still the fun part?

By the time a habit feels heavy, it has usually been building for months. Catching it early is simply easier on you. Setting a limit or taking a pause in your account is the first, quiet step.

One steady clock will do: read the list below and see what feels familiar.

Spending more than you planned to
Chasing losses with another deposit
Borrowing money to keep playing
Hiding play from people close to you
Playing longer than you intended
Feeling restless when you cannot play
Play crowding out sleep or work

Talk to Your Family About This Account

Before Paying Out. Registration closes to anyone younger than the age of 18, and proof of identity is requested before the first withdrawal is released. Documents are checked once, quietly, and stay on file.

A Block That Stays On. Software that blocks gambling sites can be installed on a shared laptop or phone, and it keeps working after you close the tab. Ask your provider to lock the settings so the block cannot be lifted in a hurry.

A Calmer Conversation. At the kitchen table, a relative can raise the subject without accusation and simply describe what they have noticed. The National Gambling Helpline (GamCare) advises the people around a player too, on 0808 8020 133, at any hour.

Six common questions

Read these before you change anything

Clears up the usual confusion over limits, pauses and exclusion periods before you act.

Why does the casino need to check my age?+

Lawful online gambling in this market starts at 18+, so age checks happen before play and again before any payout. Identity documents confirm the date, and nothing is released to a minor. Once verified, the check stays on file.

How can I help a relative whose play is getting out of hand?+

A call to the National Gambling Helpline is free and open around the clock, and it advises relatives as well as players. Trained advisers listen without judgement and point to local support. Reaching out early usually feels lighter than waiting for a crisis.

Where do I find the limit settings on my phone?+

The same account section carries them on the mobile site, with the same five tools. Sizing on a small screen changes nothing about what a limit does. Set it in the account rather than asking anyone to do it for you.

Does an exclusion here also stop me at other casinos?+

Not by itself. A self-exclusion set in your account covers this brand only, while GAMSTOP is the national scheme that blocks you across every participating UK site; joining that one takes up to 24 hours to bite. Both can run side by side.

What if I want to undo a self-exclusion sooner?+

The period you chose holds to the end, whether that is 6 months, a year or 5 years. No request shortens it, and that firmness is the point of the tool. Plan on the whole stretch before you commit.

Can a limit be changed after I set it?+

Adjustments are made in the same account section where the limit was first set. Lowering one is straightforward; raising it is where you want to pause and ask why the original figure was chosen. Choose the number before play, never after a loss.